Salesforce is now live on Amazon Web Service (AWS) Cloud infrastructure in Australia.
As part of its strategic partnership with AWS, customers in Australia can access the Salesforce Customer Success Platform—including Sales Cloud, Service Cloud, Salesforce Platform, Community Cloud, Analytics Cloud, Financial Services Cloud and more—on the AWS Sydney Region.
Telstra and icare are the first Australian Salesforce customers to access the Salesforce Customer Success Platform on the AWS Sydney Region.
“Telstra Enterprise has partnered with Salesforce to help our team digitally transform the way we serve our enterprise and government customers,” said Martijn Blanken, Group Managing Director, Telstra Enterprise.
“Customer expectations are changing and Salesforce will play a key role in helping us better serve our customers through both face-to-face and digital interactions.”
AWS and Salesforce formed a strategic alliance to simplify and expand how customers capture, analyse and take action on data, delivering five service integrations for mutual customers.
According to Randy Kern, EVP Infrastructure Engineering and Chief Infrastructure Officer, Salesforce, this partnership with AWS allows the company to bring new infrastructure online more quickly and efficiently.
“APAC is one of the fastest-growing regions for Salesforce — the growing shift to cloud and demand for digital transformation is driving unprecedented growth for us in Australia,” said Mark Innes, EVP and General Manager, Salesforce Asia Pacific.
“With the availability of Salesforce on AWS in Australia, we’re poised to further accelerate innovation, business transformation and success for our customers and partners.”
Additionally, as part of the alliance, Salesforce selected AWS as its preferred public cloud infrastructure provider. In addition to Australia, Salesforce is also leveraging AWS infrastructure to support its growing customer base in Canada, as part of its international infrastructure expansion.