Insights

Alibaba Group revealed some of the retail technology it is pitching to Australian businesses in Sydney today at its E-Commerce Expo. The Chinese giant is attempting to entice more Australian brands into the lucrative Chinese market through its wide-reaching ecommerce platforms and retail technology, while also attempting to drive the uptake

Hong Kong-based international airline Cathay Pacific has announced the firm would expand its relationship with Salesforce, by deploying Salesforce Marketing Cloud to accelerate digital transformation, generate new revenue streams and improve customer experiences with personalised engagements. Cathay Pacific said its digital transformation is led by a vision that recognises and

Broken piggy bank, bank, disruption

Retail banks are feeling the pressure, according to Capgemini’s latest World Retail Banking Report. Customers are demanding smooth, personalised service – which banks struggle to deliver – while tech companies become an increasingly popular alternative, according to the report. Customer expectations was the clear disruptor of retail banking in 2018,

New legislation and a central government body should be introduced to prepare for a world where machines carry out more and more tasks in the workplace, according to an Australian senate inquiry into the future of work. The inquiry, set up in October last year, has recommended that the Australian

telstra vantage 2018

The emergence of 5G doesn’t spell the end of 4G. The rise of the next generation mobile network dominated the discussion during Telstra Vantage conference in Melbourne this week, but industry leaders also assured attendees that 4G wasn’t going anywhere. During the ‘networks for the future – 5G innovation and

5G will enable increased productivity, workforce participation and new business operations that will contribute between $32 billion and $50 billion to Australia’s GDP by 2030, according to a new study from Deloitte. Commissioned by Telstra, the research “5G Mobile technology: Are businesses ready to seize the opportunity?” was released yesterday

Compliance, regulation

Spending on regtech platforms will exceed $115 billion by 2023, up from an estimated $18 billion in 2018. The figures are contained in a new report for Juniper Research. The research found that increased regulatory pressures, as demonstrated by the recent GDPR (General Data Protection Regulation) implementation, are driving businesses

Australia, Asia, APAC, map, globe

Digital innovation could deliver $315 billion in gross economic value to Australia over the next decade, according to a new report released today. But first Australia needs to work out how to take advantage of the opportunity which has largely passed it by in the past. The report, Digital Innovation:

startup working teamwork

Microsoft has unveiled the first cohort of Australian startups that are participating in its Sydney ScaleUp program. Unveiled in February, the 13 local startups will join what Microsoft describes as a “global initiative with a mission to empower entrepreneurs to build better companies”. The Australian companies participating in the program

Nobody gets out of bed in the morning determined to make their consumer’ lives harder — now more than ever. These days, building a customer-first culture is critical to success. But that doesn’t make it easy. Which-50 and MediaMath recently convened a Thought Leadership Lab (TLL) in Sydney with representatives