Andrew Birmingham

Andrew Birmingham

Andrew Birmingham is the editor-in-chief and publisher of Which-50. He is the former associate publisher of The Australian Financial Review and remains a contributing editor, and during his career he has reported on the Australian media, technology, finance, life science and related sectors over a period spanning 20 years. His work has been published by The AFR, The Australian, The Sydney Morning Herald, The Age, MIS, Computerworld, CIO, ARN, Network World, CRN Australia, and My Business.

We live in a disrupted age. For those already struggling, the situation is unlikely to improve.  Indeed, listen to management consultants like McKinsey and Company, and they will tell you all value chains will be disrupted. But we are not so much accelerating towards entropy, as replacing an old order

The Reserve Bank of Australia Sydney

Nine years after its launch and almost five years after it crept into public consciousness, bitcoin continues to have structural flaws that make it unsuitable for many uses. That’s the view of the Reserve Bank of Australia, expressed by Tony Richards Head of Payments Policy Department. Speaking at the Australian

As we first suggested in May this year, supply-side platform PubMatic has now released a new approach to charging for services that addressed the need for greater transparency from brands. Martech and adtech suppliers are increasingly looking at new ways of charging for their services due to concerns over the

Every hour of every day a million little crimes are committed online. And every time it happens, hundreds of legitimate businesses all over the world, with boards and shareholders and mission statements — some of them publicly listed — put the proceeds of those crimes in their own pockets. They

Customer Experience

Great customer support can be thought of as just being always there at the right time. That’s the view of Caitlin Green, CEO of KINSHIP digital — a local digital agency that has built a specialist practice around the Sprinklr customer experience platform and social data insights. KINSHIP digital has

Edge computing circuit circle on blue cube background 3D illustration

The total number of connected IoT (Internet of Things) sensors and devices is set to exceed 50 billion by 2022, up from an estimated 21 billion in 2018. The figures are contained in a new study by Juniper Research Called, The Internet of Things: Consumer, Industrial & Public Services 2018-2023, the

Brands need to do more than just listen to what their customers are saying about them. They need to be able to absorb the messages and respond in an engaging and meaningful way, says Caitlin Green, new CEO of KINSHIP digital. “It is important to understand the relationship you have

SAP is pushing hard with its Leonardo program this year at its annual Sapphire user conference. Think of Leonardo as a center of expertise which enables SAP’s customers to exploit emerging technologies like big data, machine learning, and IOT. In some cases, these technologies will be integrated into the core SAP

Adidas is using machine learning technology to spot consumer trends in a way that allows it to build much greater efficiency and responsiveness into its vast global supply chain.  That allows the iconic sports brand to enable its customers to design their own products and importantly, take quick delivery. The importance

Data breaches have reached an all-time high forcing Boards ramp up investment in data security and privacy. GDPR compliance is also biting as companies rush to adjust despite the rule change that was years in the making. The figures are contained in the latest 2018 Harvey Nash/KPMG CIO Survey. The study,